Provide information from and about records
This unit describes the skills and knowledge required to receive a request and to deliver the record or information about the record.
It applies to individuals who follow established guidelines and processes to assist them to carry out their work. They work under supervision or in consultation with more senior staff or users of the system to locate records.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
- Duration 50 hours
- Skill level All levels
- Language English